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Sponsor care

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Please read our frequently asked questions and answers below.

If you're still not finding what you need, our Sponsor Care representatives will be happy to assist you. Please, feel free to contact them using our online form, by email or by phone. We look forward to helping you.

Thanks for everything you do to help children in poverty have a brighter future.

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Sponsor Guide

  • Can I change my donation method?

    Yes, you can. From your online account, choose the My Giving tab, where you'll find your Scheduled Giving. Click on the Update button next to the scheduled giving line you wish to adjust. If you sponsor multiple children, you must follow this procedure for each one.

    To move all your currently scheduled donations from one payment method to another, stay on the My Giving tab and scroll down to Payment Information. First be sure your new account has been added to your online account or click Add Funding Source to do so. Then, next to the account you wish to replace, click Replace. You can then choose a new funding source and move all currently scheduled donations. 

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