We at ChildFund International
respect your concerns about privacy and value the relationship we have with
you. This Privacy Notice describes the types of personal information we
collect, how we may use that information and with whom we may share it when you
visit our site (the “Site”) or use our services (collectively the “Services”).
Our Privacy Notice also describes the measures we take to protect the security
of the information. In addition, we describe the choices you can make about how
we use the information you provide to us. We also tell you how you can reach us
to update your contact information, remove your name from our mailing lists, or
answer any questions you may have about our privacy practices.
We maintain full
confidentiality of all sponsors and contributors on our mailing and email
lists, which will neither be sold to nor exchanged with any other organization
or commercial enterprise, and we honor donors’ opt-out choices in our mail, email, phone and other solicitations.
We do share some information as described in the
section below titled “Information We Share.” By visiting the Site or using any of
our Services, you agree that your personal information will be handled as
described in this Privacy Notice. Your use of our Site or Services and any
dispute over privacy are subject to this Privacy Notice and our General Terms
and Conditions, available at http://www.childfund.org/terms_of_use/, including its applicable limitations on damages and the
resolution of disputes. You registration on our Site and subsequent use of or
access to web pages accessible only by registered users is further governed by
our Restricted Sites Terms and Conditions available at http://www.childfund.org/. The General Terms and Conditions and the
Restricted Sites Terms and Conditions are incorporated by reference into this
on one of the links below to jump to the listed section:
We Collect and How We Use It
We may collect information about you
directly from you and from third parties, as well as automatically through your
use of our Site or Services. You may choose to provide personal information
(such as your name, address, telephone number and email address) either by
phone, mail or on our Site. Certain areas and features of our Site and Services
may require registration. To register, you must provide your name, address,
email address, login and password. We may also request from you or allow you to
submit additional optional information, such as phone number; however, you are
not required to provide us with this information.
When you ask us to send you email
such as a free email newsletter, you may provide us with certain information
such as your email address so we can fulfill your request. You may choose to
provide additional information as well, such as your postal address and phone
a Postcard to a Friend
If you take advantage of our Send a
Postcard to a Friend feature, we ask for your friend’s and your first name and
email addresses. We use your friend’s name and email address only to send the
information you requested that we forward. We don’t keep your friend’s email
address or use it for any other purpose.
If you take advantage of our My
Correspondence feature to send and receive Digital Communications to your
sponsored child(ren), ChildFund International may screen Digital Communications
in your My Correspondence Account consistent with ChildFund International’s
internal policies, including but not limited to its policies on child
sponsorship correspondence and child protection. Consistent with its application of such
policies, ChildFund International reserves the right to remove, edit, or refuse
to transmit or refuse to facilitate transmittal of Digital Communications.
ChildFund International, may in its sole discretion, store any Digital
Communications in your My Correspondence Account for a commercially reasonable
period following the end of your sponsorship relationships through ChildFund
International. You should review the
Restricted Sites Terms and Conditions for additional important information
regarding the content you upload using the My Correspondence feature.
When you make a donation through our
Site (for example, by sponsoring a child), we may ask you to submit certain
personal information (such as credit card information) so we can process your
donation. We use the credit card information you provide only to fulfill the transaction
you have requested. We maintain that information in our customer service
records in the event you choose to make another donation later. We also
maintain your contact information in our records so we can contact you to
provide ChildFund International program information and information on
additional giving opportunities.
We occasionally may ask visitors to
our Site to complete online surveys and opinion polls about their activities,
attitudes and interests. These surveys help us understand the needs of our
visitors. We do not keep any personal information about you in connection with
your participation in a Site survey unless you specifically agree to provide
Our site occasionally may contain
notices of contests or games we are conducting through other sites, which you
may enter electronically in some cases. We use the information you provide to
conduct the contest or game (for example, to contact you if you are a winner).
We won’t use the information you have provided to enter the contest or game for
any other purpose unless you’ve agreed otherwise.
You may choose to contact us through
our Site. We provide online forms so you may, for example, (1) ask a question,
(2) update your address or (3) request more information. We use the information
you provide on these forms to fulfill your request. We use the information you
provide to respond to your inquiries.
and Web Beacons
mechanisms to track information about your use of our Site or Services. We may
combine this information with other personal information we collect from you.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard
drive through your web browser for record-keeping purposes. Some cookies allow
us to make it easier for you to navigate our Site and Services, while others
are used to enable a faster login process or to allow us to track your
activities at our Site and Service. There are two types of cookies: session and
- Session Cookies.
Session cookies exist only during an online session. They disappear from
your computer when you close your browser or turn off your computer. We
use session cookies to allow our systems to uniquely identify you during a
session or while you are logged in to the Site. This allows us to process
your online transactions and requests and verify your identity after you
have logged in and as you move through our Site.
- Persistent cookies. Persistent cookies remain on your computer after you
have closed your browser or turned off your computer. We use persistent
cookies to track aggregate and statistical information about user
We may also engage third parties to
track and analyze non-personally and personally identifiable Site data. We use
the data collected by such third parties to help us administer and improve the
quality of the Site and to analyze Site usage. Such third parties may combine
the information that we provide about you with other information that they have
collected. This Privacy Notice does not cover such third parties’ use of the
Most web browsers automatically
accept cookies, but if you prefer, you can edit your browser options to block
them in the future. The Help portion of the toolbar on most browsers will tell
you how to prevent your computer from accepting new cookies, how to have the
browser notify you when you receive a new cookie or how to disable cookies altogether.
Visitors to our Site who disable cookies will be able to browse certain areas
of the Site, but some features may not function.
GIFs, pixel tags and other technologies.
Clear GIFs are tiny graphics with a
unique identifier, similar in function to cookies. In contrast to cookies,
which are stored on your computer’s hard drive, clear GIFs are embedded
invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or
pixel tags), in connection with our Site to, among other things, track the
activities of Site visitors, help us manage content and compile statistics
about Site usage. We and our third-party service providers also use clear GIFs
in HTML emails to our customers, to help us track email response rates,
identify when our emails are viewed and track whether our emails are forwarded.
We use automated devices and
applications, such as Google Analytics, to evaluate usage of our Site and, to
the extent permitted, our Application. We also may use other analytic means to
evaluate our Services. We use these tools to help us improve our Services,
performance and user experiences. We do not share your personal information
with these third parties.
ChildFund International does not
sell, rent, trade or otherwise disclose personal information about our Site
visitors (nor our offline donors), except as described here. We share information provided by our Site
visitors with service providers that we have retained to perform services on
our behalf ― for example, to process donations. These service providers are not
authorized by us to use or disclose the information except as necessary to
perform services on our behalf or to comply with legal requirements. In
addition, we may disclose information about you (i) if we are required to do so
by law, (ii) in response to a request from law enforcement authorities or other
government officials, (iii) when we believe disclosure is necessary or
appropriate to prevent physical harm or financial loss or in connection with an
investigation of suspected or actual illegal activity, or (iv) to our
affiliates or subsidiaries.
We reserve the right to transfer any
information we have about you in the event we sell or transfer all or a portion
of our business or assets. Should such a sale or transfer occur, we will use
reasonable efforts to try to direct the transferee to use personal information
you have provided through this Site in a manner that is consistent with this
We invite you to post content on our
Site. If you post content to our Site, all of the information that you post
will be available to all visitors to our Site (except, for example, content
posted to Restricted Sites using the My Correspondence feature) . If you post
your own content on our Site (including our Restricted Sites) or Services, your
posting may become public and ChildFund International cannot prevent such
information from being used in a manner that may violate this Privacy Notice,
the law or your personal privacy.
to Other Sites
Occasionally we provide links to
other sites for your convenience and information. These sites operate
independently from our site and are not under our control. These sites may have
their own privacy notices in place, which we strongly suggest you review if you
visit any linked sites. We are not responsible for the content of these sites,
any products or services that may be offered through these sites or any other
use of these sites.
We maintain administrative,
technical and physical safeguards to protect against unauthorized disclosure,
use, alteration or destruction of the personal information in our possession.
When you provide credit card information to make a donation, we use the
industry standard for Internet security ― Secure Socket Layer (SSL) technology
― to help protect the information you provide. This Internet encryption
standard scrambles data as it travels from your computer to our server. Please
note, however, that perfect security does not exist on the Internet. You’ll
know that you’re in a secure area of our Site when a “lock” icon appears on
your screen and the “http” portion of our URL address changes to “https.” The
“s” stands for “secure.”
If you would like to update your
contact information or prefer not to receive certain communications from us
(such as email), please call or write us using one of the options provided
below, or visit www.childfund.org/contact_us.
Access to My Personal Information. You may modify personal information that you have submitted
by logging in to your account and updating your profile information. Please
note that copies of information that you have updated, modified or deleted may
remain viewable in cached and archived pages of the Site for a period of time.
International Users. If you are accessing the Site or Services from outside the
United States, please be advised that your personal information will be
transferred to and processed in the United States, a jurisdiction whose data
protection laws may not provide equivalent legal protections for your personal
information as do the data protection laws in your jurisdiction. You expressly
consent to the transfer of your personal information to, and the processing of
it in, the United States.
to This Privacy Notice
We may change or update portions of
this Privacy Notice at any time and without prior notice to you. Please check
back from time to time so you are aware of any changes or updates to the
Notice. We will indicate below the effective date of the Notice.
to Contact Us
If you would like us to update your
contact information or remove your name from our email or postal mailing lists,
or if you have any questions about our information practices, please contact us
by visiting www.childfund.org/contact_us or calling us at (800) 776-6767 or (804) 756-2700.