FAQ

Question

Can my child e-mail me?

 

Answer

No. For child protection reasons as well as the lack of internet connectivity in most of our communities, children cannot e-mail their sponsors. Instead, your child will respond by writing you a letter. Our staff in your child’s country will translate it (if necessary) and scan it into your account. You’ll automatically receive an e-mail notification once your child’s original letter and translation are available for you to read.